Privacy Policy

Last updated: [June 30th, 2024]

Welcome to Glen E. Grant’s website at https://glenegrant.com/ (the “Service”). I, Glen E. Grant, am the sole operator of this Service.
This Privacy Policy informs you about how I collect, use, and protect your personal information when you use my Service. It also outlines your rights regarding your data. By using my website, you agree to the practices described in this policy.

1. Information Collection and Use

I collect and use different types of information to provide and improve my Service: a) Personal Information When you sign up for my newsletter or submit a contact form, I may ask for personally identifiable information such as:

• Email address
• First and last name
• Phone number

b) Usage Data I use Google Analytics and Google Ads to collect information about how the Service is accessed and used. This may include:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Time spent on pages
• Unique device identifiers
• Other diagnostic data

c) Traffic Analysis Tools
I use third-party traffic analysis tools, specifically Ahrefs and SEMrush, to analyze website traffic and improve my Service. These tools may collect information such as:

• Pages visited
• Time spent on the website
• Referring websites or sources
• Other analytical data related to website usage

The data collected by these tools is used to understand website performance, user behavior, and to optimize the Service. This information is processed in an aggregated and anonymized form.It’s important to note that while using these tools, I ensure that:

1. The data collected is used solely for the purpose of improving the Service and understanding user behavior.
2. No personally identifiable information is shared with these third-party tools.
3. The use of these tools complies with their respective privacy policies and terms of service.

You can find more information about the privacy practices of these tools at:

• Ahrefs Privacy Policy: Link
• SEMrush Privacy Policy: Link

2. Purpose of Data Collection

I collect data to:

• Provide and maintain the Service
• Respond to inquiries and provide customer service
• Send marketing emails, promotions, and targeted advertisements (if you’ve opted in)
• Monitor Service usage
• Detect, prevent, and address technical issues

3. Data Transfer and Storage

Your information, including Personal Information, may be transferred to and stored on computers located outside of Ontario, Canada, including in the United States. By using my Service and providing information, you consent to this transfer.

4. Third-Party Services

I may employ third-party companies and individuals (“Service Providers”) to facilitate my Service, provide it on my behalf, perform Service-related services, or assist in analyzing Service usage. These third parties have access to your Personal Information only to perform these tasks and are obligated not to disclose or use it for any other purpose. Currently, I use Mailchimp or a similar service to manage my email database and send newsletters.

5. GPT-Bot Integration

I have integrated a GPT-powered chatbot to enhance user experience and provide automated responses. The bot processes questions and generates responses based on input but does not store personal conversations.

6. Data Security

While I implement commercially acceptable means to protect your Personal Information, no method of Internet transmission or electronic storage is 100% secure.

7. Cookies

I use cookies and similar tracking technologies to monitor Service activity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Your Rights Under GDPR

If you are in the European Economic Area (EEA), you have certain data protection rights, including:

• The right to access, update, or delete your personal information
• The right to rectification
• The right to object to processing
• The right of restriction
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact me at [info@glenegrant.com].

9. Age Restrictions

My website does not address anyone under the age of 18.
I do not knowingly collect personally identifiable information from anyone under 18.

10. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at top of this page.

11. Contact Information

For any questions about this Privacy Policy, please contact me:

• By email: info@glenegrant.com
• Through my website: www.glenegrant.com/contact

12. Compliance with Legal Requirements

This Privacy Policy is designed to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), California’s Consumer Privacy Act (CCPA), and the European Union’s General Data Protection Regulation (GDPR).